Plans & billing
Credits
A prepaid balance used to keep using beyond plan limits.
Credits are a prepaid balance that you top up in advance. When the usage limit of your paid plan is full, you continue using credits.
You can top up and use credits only while you are on a paid plan. Credits are not used on Free.
Top-up
- Web and desktop: Top up with a card in the amount you choose (up to 100,000 KRW at a time).
- iOS and Android: Top up through in-app purchase.
- Only organization owners top up organization credits.
Check your balance and the history of top-ups, usage, and refunds under Settings → Payment.
Use credits automatically
- Turn on Use credits automatically to keep using credits after you reach your plan limit. If you turn it off, you stop at the limit and credits are not used.
- Set a usage limit to cap how many credits are used in each billing cycle.
- In organizations, only owners can change this setting. Admins set per-member limits.
Expiry and refunds
- Credits you top up yourself do not expire.
- Credits granted by the operator with an expiry date are reclaimed after that date.
- Top-up credits are refunded up to the remaining balance. Contact us through Settings → Support.