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KeuralDocs
Plans & billing

Payment methods

Web card payments, in-app purchases, receipts, and pass codes.

Payment by channel

ChannelSubscriptionCreditsOrganization seats
Web · desktopCard paymentCard paymentCard payment
iOSApp Store in-app purchaseIn-app purchasePay on the web
AndroidGoogle Play in-app purchaseIn-app purchasePay on the web

Register a card under Settings → Payment. Subscriptions renew automatically on the registered card.

Enterprise contract

Card payment limits for organization plans are as follows.

CriterionRange for card payment
SeatsUp to 20 seats combined
Payment amountMonthly plans: one month's amount. Annual plans: the amount paid at once must be less than 10,000,000 KRW.

Beyond these limits, proceed with a contract through Contact us about Enterprise. Enterprise contracts are paid by corporate bank transfer, and we issue a tax invoice using your business registration number. For organizations that need a tax invoice instead of a card payment, contact us through the same channel.

Subscription channels

Manage subscriptions only on the channel where you purchased them. For app subscriptions, cancel or change them in the App Store or Google Play. For web subscriptions, do so on the web. If the same account is already subscribed through one channel, you cannot subscribe through another channel. To change an app store subscription to a different plan, cancel it in the store and then subscribe again.

App subscription status

  • While the store retries a payment, your benefits are maintained.
  • Once the subscription finally expires, the account changes to Free.
  • If you schedule a cancellation, you can use paid features until the expiration date.
  • Plan changes made in the store can take effect on the next renewal date.

Receipts

If you pay for a subscription on the web, a payment confirmation email is sent. Payment history and receipts (PDF) can be viewed and downloaded under Settings → Payment.

Pass codes

Enter the code under Settings → Payment → Enter pass code. The pass takes effect immediately.

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