Plans
Personal and organization plans, billing cycle, usage limits, and cancellation and refunds.
See keural.ai/pricing for prices and per-plan limits.
Plan types
| Target | Plan | Description |
|---|---|---|
| Personal | Free | The default plan at sign-up. |
| Personal | Plus · Pro | Higher usage limits, more models, and advanced features. |
| Organization | Team | A per-seat plan. Business Standard and Business Premium seats can be purchased together in one organization. |
| Organization | Enterprise | A separately contracted SaaS or on-premises license. If there are 21 or more seats, or the payment amount is 10,000,000 KRW or more, contract for Enterprise and pay by bank transfer with a tax invoice. See Enterprise contract. |
To change a plan or pay for one, use Upgrade Plan in the account menu (shown when you are on Free) or Settings → Payment. Only organization owners can pay for and change organization plans.
Billing cycle
Choose monthly or annual. Annual plans include a prepayment discount.
- Change to a higher plan: Takes effect immediately. The billing date stays the same, and the difference for the remaining period is billed prorated.
- Change to a lower plan: Takes effect on the day the current cycle ends.
- Add organization seats: Only the added seats are billed prorated for the remaining period right away. The full amount is billed from the next billing date.
- Remove organization seats: Takes effect from the next billing date.
Usage limits
Each plan has two usage limits: the 5-hour window and the weekly window. Check remaining usage under Settings → Usage, in the usage indicator in the input box, or with /usage.
When a window is full, wait until the next window opens, or on a paid plan, continue with credits. If there is work to continue, the Continue automatically with current settings after reset checkbox appears. It works while the Keural screen is open.
Cancellation and refunds
- If you cancel a monthly subscription, you can use paid features until the next billing date, and then the account changes to Free.
- If you turn off automatic renewal for an annual subscription, you can use it until the expiration date, and it will not renew.
- Refunds for web card payments are requested through Settings → Support. The amount is prorated, excluding the days you have used.
- Refunds for subscriptions paid through the App Store or Google Play are requested from subscription management in each store, according to that store's policy.
- If a renewal fails for a web card payment, the account changes to Free immediately. For organizations, seats and member assignments are also released. When payment succeeds again, the paid plan is restored, and the billing cycle starts from the day of the successful payment. For App Store subscriptions, benefits are maintained while the store retries payment. See Payment methods.